Frequently Asked Questions

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. All payments are processed securely.

We offer a 30-day return policy for unworn items in original condition with tags attached. Returns are free for US customers.

You can modify or cancel your order within 2 hours of placing it. After this time, the order enters processing and cannot be changed.

Use our detailed size guide available on each product page. If you're between sizes, we recommend ordering the larger size for comfort.

Yes, all our products come with a quality guarantee. If you find any manufacturing defect, contact us within 30 days for a replacement.

Yes, we ship worldwide. Shipping costs and delivery times vary by destination. Free shipping on orders over $25 within the US.

Once your order ships, you'll receive a tracking number via email. You can also track your order by logging into your account on our website.

Primmor was born from a passion for men's fashion and the desire to provide elegant and comfortable clothing to men worldwide.

Our mission is to be the leading destination for quality men's clothing, offering exceptional service and carefully curated products.

We constantly seek new trends and technologies to improve our customer experience, from product selection to delivery service.

We believe in collaborative leadership that empowers each team member to contribute their unique talents and perspectives to our shared vision.

We encourage innovation and creative thinking at every level, providing the freedom and resources necessary to explore new ideas and solutions.